Privacy Policy


Privacy Policy Last updated: 10/08/2016


Hope Doctors is a of Mental Wellness Counselling Pvt. Ltd. ("us", "we", or "our") and operates (the "Site"). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.


We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.



 Information Collection And Use


While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name, email, mobile number etc. ("Personal Information").



Log Data


Like many site operators, we collect information that your browser sends whenever you visit our Site ("Log Data").


This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.


In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this information.





We may use your Personal Information to contact you with newsletters, marketing or promotional materials and to communicate with regards to sessions (scheduling, confirmation etc.)





By using the Platform and/ or by providing Your Personal Information, You consent to the collection and use of such Personal Information in accordance with this Privacy Policy, including but not limited to Your consent for sharing Your Personal Information as per this Privacy Policy. You specifically agree and consent to us collecting, storing, processing, transferring and sharing information (including Personal Information) related to You with third parties, End-User(s), Consultant’s (as the case may be) or to service providers or registered business partner/users for the purposes as set out in this Privacy Policy.





Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive. Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site and it may also have an effect on overall performance.




The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.





All sessions will be conducted in the strictest confidence and all information concerning your counselling, including anything discussed between you and a mental wellness expert, will remain confidential between the two of you. The only exceptions to this, where confidentiality may need to be broken, are if:

  • You have given us consent in writing/email

  • Your life or safety, or that of another person, is seriously threatened;

  • Disclosure is required by law;

  • If you are a minor, the information may be shared with your parents/guardian

  • The details of cases will never be shared with your employer even if the sessions are paid for by your employer.


If there is a need for confidentiality to be broken, we will make every effort, where feasible and legally acceptable, to discuss the matter with you before talking to anyone else.


As long as Your account is active we shall retain Your Personal Information. You understand that in the event You remove Your information or instruct Us to remove Your information, it may not be possible for Us to remove each and every record of information provided by You from our servers. We will also retain your Personal Information as necessary to comply with legal obligations, resolve disputes and enforce our agreements.


Changes To This Privacy Policy This Privacy Policy is effective as of 10/08/2016 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.


We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy. If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.


Contact Us


If you have any questions about this Privacy Policy, please contact us on